OUR PROFILE

About SoftLabs

 


SoftLabs is an Australian-owned, women-led enterprise software company established in 1991. With a strong presence in Australia and New Zealand, we specialise in Industry Automation Solutions, ERP Implementations, Consulting, and Software Management. Our commitment to innovation and excellence drives us to deliver tailored solutions that empower businesses to thrive in a dynamic marketplace.

As a certified company under ISO 9001:2015, ISO 27001:2022, and ISO 45001:2018, we are dedicated to serving businesses and IT companies globally. Our commitment lies in nurturing our clients' visions by ensuring the timely delivery of quality systems that meet customer expectations. Supported by a passionate team of industry professionals with functional expertise, we adhere to the highest standards of governance, integrity, and recognised technology practices. Our global delivery model enables us to provide exceptional service and innovative solutions tailored to our clients' needs.

OUR PHILOSOPHY

Vision

 
To be a trusted business partner and advisor to each of our clients by delivering long term values & services for sustainable existence.

Mission

 
To provide highest quality of Solutions and Services where in it adds values to customer business ROI (Return on Investment).

Objectives

 

 

    • Conduct Business in an ethical & professional manner.
    • Combined efforts of planning & execution through dedication and commitment for customer satisfaction.
    • Provide all customers the best quality products and services.
    • Create an environment that encourages teamwork, cooperation, initiative, leadership, problem solving, constructive decision making and a commitment to continuous improvement.

Milestones

 


Here are some major milestones along the way.
We would have not achieved the success without our esteemed customers and partners.

1991-1993

1991-1993

  • 17th August 1991 – AJS Computing Registered

  • Achieved first dealer agreement with Scala Australia Pty Ltd to sell Software Products
    • 1993 – 1997

    1993 – 1997

  • After two years of operation our team decided to get AJS Incorporated

  • AJS Computing Services Pty Ltd Incorporated

  • AJS has been implementing Scala systems for several customers and added customers in

  • Hospitality and Aged Care
    • 1997 - 2000

    1997 - 2000

    We realised that being a single product company was potentially dangerous and incorporate the following services

  • Partnered with Multiple Software Products company

  • Started IT Consulting & IT Training services
    • 2000 – 2012

    2000 – 2012

    SoftLabs believed that the huge skills needs globally will drive business and diversification, SoftLabs expanded its operations in NZ and India as part of optimizing cost and increased efficiency.

  • Started Software Testing Services

  • ERP Services expansion into NZ

  • Expanded to Indian Projects

  • Started Media Solutions

    • 2012 - 2023

    2012 - 2023

  • Started Government Digital Services

  • Expanded to Manufacturing & Distribution ERP Solutions

  • Change of name to SoftLabs ANZ Pty Ltd for all the Product Services, Government Solutions and Assured Services

  • SoftLabs ANZ Limited incorporated

  • Started Cyber Security Services & Software Development Services
  • Started CRM Services and Partnered with Sugar CRM

  • Partnered with overseas IT Companies in Countries like (Taiwan, India, Canada and USA)

  • Got ISO 9001: 2015 & ISO 270001 Certified

  • Corporate PR Team joined SoftLabs

    • 2024 Journey Continues

    2023 – Current

  • Got ISO 27001 : 2022 Certified

  • Got ISO 45001 : 2018 Certified

  • Industry Partner for Aged and Community Care Providers Association

  • Officially Partnered with Fortinet

  • Officially Partnered with Nozomi Networks

  • Officially Partnered with Ramco Systems

  • Officially Partnered with OpenText

  • Officially Partnered with Traild

  • GrapeERP has been moved to cloud (HR,Payroll,Rostering,CRM,Leave Management,Recuritment,Purchase& Sales,PCRMS,Training,Help Desk,Survey Managment

  • New Zealand office is fully operational by appointing Country Head

  • Canada office is fully operational by appointing Country Head

  • Officially partnered with Wherefour ERP.

    • Solutions across the Spectrum

      
     List of Clients

    Testimonial4

    Testimonial4

    “

    SoftLabs team is hands-on with their program delivery and solution development services

    - Client

    Testimonial3

    Testimonial3

    “

    SoftLabs built a custom solution for our business, within budget and timelines

    – Client

    Testmonial2

    Testmonial2

    “

    Overall we have been happy with the service provided from SoftLabs from all parts of the process, including quoting, engagement and delivery

    - Client

    Testmonial1

    Testmonial1

    “

    SoftLabs provided us services to assist with implementation of ERP upgrade. We liked their team’s ability to provide consultants on-site quickly. The consultant has far exceeded our expectations.

    – Client